VACANCY ANNOUNCEMENT
IT TECHNICIAN, GL-5-Public Information Division
DEADLINE FOR APPLICATIONS: 21 January 2017
DATE OF ISSUANCE: 22 December 2016
DUTY STATION: Multiple
JOB OPENING NUMBER: MONUSCO/30/IT-PID/2016
This vacancy is open exclusively to the nationals of the Democratic Republic of the Congo
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Duties and Responsibilities:
Under the direction and supervision of PID Information Technology Manager, execute all IT network-related tasks (LAN and WAN). Duties include but are not limited to:
Maintenance of hardware: Computers, Printers, Digital Senders, Switches, Access Points, etc and coordinate with the IT Manager for the smooth functioning of LAN infrastructure.
Troubleshoot and rectify network connectivity problems in a LAN environment of switches and wireless access points.
Assist on migration of users’ desktops to virtual desktop infrastructures.
Receive and log problem calls or service requests related to PID network infrastructure.
Assist and train users on specials software such as Cool Edit, Adobe Audition, Simian, and Selector.
Backups of data.
Update client’s computers with latest patches and assuming that antivirus are up to date.
Perform others duties as required.
Competencies:
Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.
Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Qualifications:
EDUCATION: A minimum of high school diploma. Post-secondary school education in computer science and knowledge in implementing and maintaining computer network systems desirable.
EXPERIENCE: At least five (5) years experience working with Information Technology systems.
LANGUAGE: English and French are the working languages of the United Nations. For this post fluency in oral and written French is required. Fluency in oral and written English is an added advantage.
Other Skills: Valid driving license would be an advantage. Knowledge of TCP/IP network, Active Directory, Virtualization, Lotus Notes, Outlook and broadcasting related software.
HOW TO APPLY
Interested and qualified applicants should submit their applications with cover letter together with the United Nations Personal History form (P-11) only.
Submit applications by hand only: Deliver to: MONUSCO FIELD OFFICES, MONUSCO-Kinshasa Utex 2 and MONUSCO-Goma (TMK and IEHQ).
All applicants MUST indicate the MONUSCO Job Opening number for which they are applying, on the sealed envelope. e.g. IT Technician, GL-5 MONUSCO/30/IT-PID/2016
In line with the UN policy on gender balance, FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY.
Applications received after the deadline will NOT BE ACCEPTED.
ONLY successful applicants will be contacted for WRITTEN SUBSTANTIVE and COMPETENCY BASED ASSESSMENTS.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
