Organisation Internationale pour les Migrations (OIM) : Administrative Assistant (Movements)

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AVIS DE RECRUTEMENT (SVN)   Ouvert aux candidats internes et externes


Position details

Position Title

Administrative Assistant (Movements)

Position Grade


Duty station


Type of contract

SST Graded, 6 Mois, avec possibilité d’extension

Reference number

SVN 2024-03-RDC

Closing date  

08 April 2024



Organizational Context and Scope

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM missions, coordinated under the division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.

Under the overall supervision of the Senior Resources Management Officer and direct supervision of Resources Management Officer, the Administrative Assistant (Movements) is responsible for supporting movements activities with the following duties and responsibilities.






Responsibilities and Accountabilities


Coordinate, schedule and book travel for Staff members and individuals upon receipt of travel-ready request in accordance with travel requirements, including updates, domestic flights, cancellations, and departure notifications.
Coordinate hotel booking, airport transfer and other logistics support for staff members and individuals on travel to Democratic Republic of Congo (DRC).
Follow-up of invoices of travel agencies, hotels and UNHAS.
Coordinate pre-embarkation procedures and special needs during travel (such as meals, medication, wheelchairs, and medical conditions) as needed. Identify beneficiary vulnerabilities and coordinate appropriate action to ensure they are addressed.
Prepare note verbale for staff on TDY.
Assist staff member on visa extension.
Assist AVRR returnee through dedicated phone number by compiling their information and share to the department concerned.
In coordination with Resources Management Officer, process exit permission paperwork if needed for DRC and Travel Documents in accordance with established standards and the local guidelines. 
Provide regular feedback on work being accomplished to the Resources Management Officer and keep supervisors immediately informed of any issues that arise.
Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the Resources Management Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
Perform such other duties as may be assigned.



Required Qualifications and Experience


Five years of relevant working experience with Secondary School
Three years of working experience with a Bachelor’s degree


Prior Movement Operations or transportation experience is a strong advantage.


Strong computer skills - Word, Excel and Internet




Fluency in French and English is required (oral and written).


Knowledge of local languages is an advantage



The incumbent is expected to demonstrate the following values and competencies:

VALUES - All IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES - Behavioural indicators – Level 1

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.



Les candidats intéressés et possédant les qualifications requises peuvent soumettre leur candidature CV et lettre de motivation en utilisant le lien ci-dessous :

Veuillez noter les candidatures incomplètes ou envoyées par un autre moyen ne seront pas prises en considération

Seuls les candidats/es présélectionner seront contactés

Les candidatures féminines sont fortement encouragées.

Période de la publication : du 25.03.2024 au 08.04.2024




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