SERVTEC RDC: "Training and development Officer"

Reference: SERVTEC RDC OFFRE 016.01.2016


Address / Location: KINSHASA / DRC

Net Salary: Competitive

SERVTEC RDC is recruiting on behalf of one of its customers a   "Training and development Officer"

Job Title :                                      


Reports To: HR Manager
Job Grade: 10
Internal customers:

All departmental heads, all workforce in Maintenance, Mining, Production, Packing & Logistics Finance and Sales and Marketing Departments trainees and learners

 External Customers:

Training Providers
Industry and business peers
Government training institutions


Purpose of Job:


Assure requisite skills, knowledge and talent in the workforce while contributing in the personal career development of all employees.




Degree in psychology, law, sociology or human resources.
Knowledge of project management would be an advantage.

Special Requirements:

Excellent managerial and interpersonal skills to Maintain and Improve the People-Asset of the organization;
Excellent communication skills;
Proficiency in ICT;
Ability to work under tight deadlines and pressure;
Good reporting skills
High level of English and French proficiency (Read; Write & Speak)
Lingala would be advantageous.




At least 5 years extensive practical training experience in a business environment.
Experience in a manufacturing environment is an advantage.

Key Outputs:

Coach line managers in the fair and consistent application of policies and procedures and discuss and advise employees on policies and procedures;
Develop, implement, maintain and improve communication strategies and facilitate the successful implementation of the communication and education plan;
Coach line management on the principles of B-Style management and 360 appraisals. Monitor the application of B-style management and facilitate interventions where there are shortfalls in terms of the application. Provide feedback after 360 appraisals;
Focus on the accelerated development of female candidates and the progress of succession candidates to the next level of readiness;
Providing excellent customer service to internal and external customers;
Facilitate relevant Workshops;
Coaching, training, counseling teams on principles of a value based management system.

Please send your CV (IN WORD) at:

[email protected]

Closing  date : 15 february 2016                  N.B.: Only selected candidates will be contacted


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