Management Service Consulting recrute pour le compte de son client la position
ci-dessous:
Titre du poste: Sales Executive – Commercial & Sales
Types d’entreprise: Télécommunication
Lieu de prestation: Kinshasa – Goma
Effectif à recruter: - 1 Kinshasa
: - 1 Goma
Date limite: 29 Avril 2021
JOB INFORMATION
Field
Detail
Job Title
Sales Executive
Department and Location
Sales & Commercial
Dotted Line Reporting
Incumbent Supervisor (Second Level)
General Manager Sales & Commercial
Incumbent Supervisor (First Level)
Senior Sales Executive
Subordinates (1st Level)
N/A
Subordinates (2nd Level)
N/A
Subordinates (3rd Level)
N/A
Dotted Line Subordinates
N/A
Performance Criteria
Main Purpose
1 – Account Management: Weight: 30 %
Key Performance INDICATORS
Performance Standards/Targets
1.1
Proactively work with existing customers to grow wallet share
Daily
1.2
Maintain and develop existing customer relationship and increase stickiness
Daily
1.3
Attend regular meetings with customers to ensure satisfaction with existing services and new opportunities
Monthly
1.4
Manage customer requirements and expectations during sales cycle
Daily
1.5
Ensure all new accounts are brought on in line with customer onboarding process
As required
1.6
Initiate, maintain and grow key relationships with key stakeholders throughout the customer base
As required
1.7
Ensure full adherence to pricing process
Daily
1.8
Work with customers to rectify any account-based issues or disputes
Daily
2 – Business Development & Sales: Weight: 35 %
Key Performance INDICATORS
Performance Standards/Targets
2.1
Target new customers to expand Satellite & VSAT services across the African continent
As required
2.2
Draft or review commercial offers and RFP responses to ensure best possible quality and accuracy of commercial offer
As required
2.3
Proactively pursue new customer network sales
As required
2.4
Form Strategic relationships with satellite operators based on expansion of service region, offerings and new opportunities
As required
2.5
Source new creative ideas to develop the Satellite Services business including potential new product additions to portfolio
As required
2.6
Increase Efficiency in Business Operations
As required
2.7
Support product development efforts by researching equivalent products solutions to meet sales and product development needs
As required
2.8
Attend Industry conferences and trade shows
As required
2.9
Actively monitor pricing within the markets to ensure competitiveness
As required
3 – Risk Management: Weight: 15 %
Key Performance INDICATORS
Performance Standards/Targets
3.1
Evaluate Partners with payment risk and ensure debt remains manageable.
As required
3.2
Ensure minimum risk commercial agreements are in place when signing new resellers
As required
3.3
Liaise with group finance to reduce financial risk by assessment of new partners
As required
3.4
Ensure any and all risks are identified to the business in a timely manner
As required
3.6
As required
3.7
As required
3.8
As required
3.9
As required
4 – Group Reporting: Weight: 20 %
Key Performance INDICATORS
Performance Standards/Targets
4.1
Ensure all opportunities are logged in SFDC and updated correctly at each stage of the process
Daily
4.2
Analysis of sales margins to achieve a group set minimum
As requested
4.3
Monthly sales target tracking, and any corrective action required to achieve it if behind
Monthly
4.4
Quarterly forecast planning
Quarterly
Key Decisions:
Decides on pricing to be offered in order to close deals with customers.
Decides on products best suited to customer requirements
Decides on plans and strategy to achieve set targets
Accountable for:
Accountable for positive/negative margin generated by sales.
Accountable for customers satisfaction with. products and services
Accountable for Relationship management with customer on behalf of company.
Accountable for Business expansion according toStrategies
Accountable for accuracy of data within the CRM system
1.Job Requirements
Qualifications
Formal Qualifications Required
Essential / Desirable
University degree or Equivalent higher education certification
Essential
Experience
Role Related Experience Required
Time Span
Essential / Desirable
Commercial role within the telecommunications industry
5 years
Essential
Commercial role within the Satellite Services sector
2 years
Desirable
Satellite product or solution sales role
2 years
Desirable
Knowledge Areas
Role Related Knowledge Required
Essential / Desirable
Knowledge of the African markets
Essential
Knowledge of African ICT sector
Essential
Knowledge of Africa ISP’s
Desirable
Skills/Competencies
Role Related Skills/Competencies Required
Essential / Desirable
Analytical skills: Ability to interpret and draw conclusions from data
Essential
Interpersonal skills: Good communication and social skills
Essential
Proactive attitude: work in small team, self-motivated, determined to succeed and not afraid to make decisions.
Essential
Target driven: Ability to handle pressure and enjoy the challenge of hitting targets
Essential
Team player: Enjoy interacting with international colleagues and helping others to achieve personal, team and company objectives
Essential
Excellent interpersonal and communications skills
Essential
Availability to travel to different countries
Essential
Span of control
Supervision / Coordination of People and Work
Number of discreet jobs
Number of people
Number of outsourced jobs
Board and Professional Memberships
Board/Professional Membership Required
Essential / Desirable
N.B: Seuls les candidats retenus pour la prochaine étape seront contactés.
Postulez en envoyant le CV à l’adresse [email protected].
Veuillez noter qu’il est obligatoire d’indiquer l’intitulé du poste et la ville dans l’objet du message.
