MONUSCO: Staff Welfare Officer, NO-C



United Nations Organization Stabilization Mission in the Democratic Republic of                                                                                           the Congo


Mission de l’Organisation des Nations

Unies pour la Stabilisation en République Démocratique du Congo

                                                                 Staff Welfare Officer, NO-C

DEADLINE FOR APPLICATIONS                                  25 March 2018

DATE OF ISSUANCE                                                     26 February 2018

DUTY STATION                                                                        Multiple Duty station

JOB OPENING NUMBER                                              MONUSCO/001/DMS/Welfare/2018

This vacancy is open exclusively to the nationals of the Democratic Republic of the Congo

Women are strongly encouraged to apply

United Nations Core Values: Integrity, Professionalism, Respect for Diversity



Under the direct supervision of the Welfare Unit, the NO-C Staff Welfare Officer will be responsible for the following duties:

Develop programs designed to improve the quality of life of staff members within the Mission area.
Increase staff awareness and information sharing about social and recreational opportunities available in the Mission through contributing to the induction training of new staff by producing a guide to the local amenities, regularly updating information posted on the intranet system, facilitating access to housing information, and developing links with local resources as appropriate.
Develop & Deliver Programs to Increase Adjustment to Mission life as well as increase cooperation between Sections, Sectors and all categories of Personnel.
Oversee the coordination activities with the Military Staff Welfare Officer, Contingent Welfare focal points and UN Police welfare focal points in regards to the social, cultural and recreational events.
Create and develop a generic menu of Welfare and Recreation programmes for locations including training programmes, exercise classes, gym activities, cultural, and social events (such as outings, film nights, welfare flights and other social events).
Travel to sites and locations within the Sector when necessary.
Oversee the data collection, daily, weekly, and monthly statistics regarding Staff Welfare activities, participation in events, and contacts with staff members.
Increase staff awareness and information about social and recreational opportunities available to them in the mission area by developing informational resources accessible to all MONUSCO staff.
Oversee the development of the Welfare library and supervise the arrangement and the loan of books, audio books, magazines, newspapers, CDs, and DVDs. 
Liaise with Procurement, Contract Management Unit and other related sections in regards to the technical support related to his role for cafeteria, restaurants and PX services.
Expand the recreational and social opportunities for staff in the field offices by translating the establishment of convening representative staff welfare committees.
Develop regular recreational and social opportunities for staff (such as outings, film nights, welfare flights and other social events) and ensure the availability of a staff recreation space and gym.
Establish an information resource center and organizes a book/DVD library for staff.
Facilitate increased welfare initiatives in the field offices through offering support to local welfare committees and fostering the development of new committees.
Participate in developing the expertise, profile, and capacity of the Welfare Unit identifying funding opportunities.
Monitor factors that could lead to an unhealthy life styles.
Establish and regularly update Mission Policies on Welfare and recreation, Standard Operating Procedures (SOPs) on management of welfare funds and welfare clubs operations as well as establish SOPs for the Staff Welfare Unit roles and boundaries. 
Assess welfare needs within the Mission, develop welfare surveys and provide a focal point for welfare initiatives.
Performs other duties as assigned.



Professionalism: Ability to work independently in managing difficult and time sensitive situations as well as conflicting priorities; demonstrated analytical and evaluative skills. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter ; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results        ; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges ; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

Team work: Ability to work in a multicultural, multi-ethnic environment and maintain constructive working relationships with colleagues from different nationalities and across diverse cultural backgrounds. Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise and is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings


An advance University degree (Masters or equivalent) in Sociology, Social Sciences, Development, Public or Business Administration or related field with 5 years working experience is required. A first level university degree (Bachelors or equivalent) with 7 years related work experience of responsible, professional experience in planning and organizing social, cultural, sports or charity events would be accepted in lieu of advanced university degree.

Work Experience

A minimum of five or seven years of responsible experience in planning large scale recreational and welfare events such as cultural and arts exhibitions, large scale sports and gaming events, training, large parties and other social events, excellent customer service skills, and creativity to deliver successful programs with limited resources are required. Knowledge of the UN rules, regulations and at least two years of experience must be working in a multi-cultural setting, like UN field mission or other similar operational environment desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English and French is required.

                                                                         HOW TO APPLY

Interested and qualified applicants should submit their applications together with the attached United Nations Personal History form (P-11) only.
Submit applications by Email ONLY to: [email protected]. Hand delivered WILL NOT BE ACCEPTED.
All applicants MUST indicate the MONUSCO Job Opening number for which they are applying, on the subject line in the email. e.g. MONUSCO/001/DMS/Welfare/2018
All applications MUST indicate the telephone number and email address with locations. Applications without telephone number and the email address and location WILL NOT BE ACCEPTED.
Applications received after the deadline will NOT BE ACCEPTED.
ONLY successful applicants will be contacted for further Assessment.
In line with the UN policy on gender balance, FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY.  




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