Job Title: Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator
Location: Bunia, Democratic Republic of Congo (DRC)
Date: ASAP (July 2021)
Trócaire works in partnership with local and church organisations, supporting communities in over 17 countries across Africa, Asia, Latin America and the Middle East to bring about lasting change. Trócaire envisages a just and peaceful world where people’s dignity is ensured and rights are respected; basic needs are met and resources are shared equitably; people have control over their own lives; those in power act for the common good.
The DRC Country Programme currently focuses on an integrated programme incorporating resource rights, women’s empowerment & humanitarian response. Protection, participation and resilience are core pillars of the work across all interventions. The programme works with a portfolio of 17 local partner organisations. In strengthening its programming, Trócaire DRC is seeking to recruit a Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator to be based in Bunia, DRC.
The Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator will be responsible for providing strategic direction and technical advice on all aspects of MEAL for Trócaire’s programming, helping to ensure that Trócaire and its partners are implementing high quality programmes, are striving for excellence and are fostering a culture of learning and continuous improvement. The MEAL Coordinator will ensure the Country Programme is meeting all donor MEAL requirements across all country programmes. S/he will have excellent technical abilities in MEAL systems and processes; solid grounding in MEAL programme quality; well-honed capacity building skills; people management skills and will be capable of maintaining strategic vision and oversight of multiple grants.
The post-holder will oversee the rollout of quality MEAL systems, directly line managing one MEAL Advisor and working closely on strategy development with the Programme Managers and the Business Development Manager and work with programme Technical advisors. Since Trócaire works through partnership, this role will involve building strong relationships with, and providing accompaniment to, local partner organisations.
For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.
Reporting to the country Director with direct collaboration and coordination with Programme Managers and Business Development and Grant Manager (BDGM). This is a Fixed Term Contract of one year (with the possibility of extension) and is based in Bunia with frequent travel to programme locations and occasional travel to Kinshasa, Ireland or other locations.
Safeguarding Programme Participants Policy:
Trócaire is committed to Safeguarding Programme Participants from Exploitation and Abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Key Duties & Responsibilities
Develop and oversee a robust M&E system across all programmes to measure achievement and progress toward organisational and country-level programme goals and results, to ensure compliance with relevant donor requirements, and to assess the overall performance and impact of Trócaire’s programmes.
Co-ordinate and provide technical support to the Country Programme Team, in the development and roll out of comprehensive Programme and project M&E frameworks.
Work closely with Programme/Project technical/Advisors (and partners when relevant) to strengthen M&E - related partner capacity
Utilise appropriate technology where and when relevant to increase programmatic efficiency and effectiveness
Document learning in DRC in the area of MEAL with a view to sharing this with other Trócaire offices and donors
In conjunction with the programme team, provide support to the Programme Manager and Business Development Manager in managing and coordinating programme development processes.
In particular, this role will involve the following components:
Programme Development and Implementation (40%).
Provide technical support to the programme team to design, improve and update Programme and Project M&E frameworks, including refinement of indicators, monitoring and evaluation plans, and collection, management, analysis and reporting of performance data as well as digital data collection
Support Programme/Projects Technical Advisors in conducting timely monitoring and learning activities, including oversight and quality assurance of field data collection, data management and analysis which will contribute to quality reporting increased accountability, visibility of programme impact and continual programme improvement;
Support the use of Trócaire’s global indicators including country specific indicators, monitoring tools and methodologies in programmes and the effective use of results based management;
Adopt & promote the use of organisational data collection & visualisation software for data collection and analysis
Support the development, design and management of programme or project evaluations, baselines or research;
Support the development of the country’s accountability and programme quality framework, including feedback and complaints mechanisms, to ensure the sharing of monitoring information with programme participants and other stakeholders;
Provide technical support on measuring REACH including the annual collection and reporting of REACH at country level
Support the programme team and partners in strategic targeting of programme participants in line with organisational standards
Support programme staff to use M&E learnings to inform and adapt programme implementation.
Capacity Strengthening to Trocaire programme Staff and Partners (30%).
Co-ordinate the MEAL team to train programme staff regularly on M&E concepts and methodologies and generate training materials and resources for this;
Co-ordinate the MEAL team to develop and implement a partner M&E capacity strengthening plan, generating training materials and resources where needed
Work with Programme/Project Technical Advisors to support partners’ use of results based management and engagement with programme learning and review processes;
Co-ordinate the MEAL team to train Trócaire colleagues and partners on survey design & data collection using organisational data collection software CommCare
Through training and coaching support partner staff to develop skills and competencies to gather, manage and analyse quality gender-sensitive, conflict sensitive and inclusion sensitive data;
Train partners on using analysed data to inform programme quality control, to produce quality donor reports, to document lessons learned and programme impact and to inform future project development;
Support partners to implement quality monitoring in a manner that is sensitive to the different needs, responsibilities and capabilities of vulnerable female and male programme participants.
Support monitoring and audits of policies and processes for keeping programme participants safe from exploitation and abuse.
Support partners in establishing their accountability practices, including safeguarding, complaints and response mechanisms, participation and information sharing mechanisms
Documenting and Sharing (10%).
Sharing of partner M&E tools and training resources developed;
Share learning from use of Trócaire global indicators, tools and methodologies;
Capture lessons from partner capacity strengthening to share at country and organisational level;
Actively engage with Global MEAL Team sharing learning from DRC
Learn from other organisational and external documented learning in rolling out new approaches and methods (e.g. digital data monitoring and innovative participatory M&E methods) and explore how to apply these in the context of DRC.
Collaborating and Coordinating (10%)
Assist in the development of institutional funding applications (concept notes and full proposals) in close coordination with Programme Managers, Business Development and Grant Manager, Programme/Project Technical Advisors, , Institutional Funding Unit and partners, including:
Contribute to the proposal content particularly, log frame and M&E sections of the proposal;
Participate in inception workshops and support the development of M&E framework of newly acquired funding proposals;
Assist in the development of donor reports in close coordination with Programme Manager, Humanitarian Programme Manager, TAs, POs, finance staff and partners;
Ensure alignment of all organisational MEAL tools with those of the national/provincial government as well as various clusters
Human Resource Management (10%)
Line manage team members, ensuring that all are clear on the change to which they are contributing and on their roles and responsibilities in line with Trócaire’s performance management framework and HR policy.
Support, mentor and coach team members as part of their professional development and to help them to be highly effective in their work.
Ensure that gender, conflict sensitivity and protection issues are addressed in all aspects of M&E work, in relation to partners and in working with colleagues in Trócaire. In particular, champion monitoring and learning approaches which engage with issues of Gender, peace building, Protection and Women’s Empowerment;
Active involvement in the preparation/review of the country strategic plan/operational plan and other tools relevant for the strategic outline of the DRC programme, with particular focus on programme quality, systems and impact.
Participate in wider organisational planning and review work, as and where appropriate.
Any other reasonable duty as may be assigned by the line manager that is consistent with the nature of the job and its level of responsibility;
Person Specification – Essential Requirements
Master’s level qualification in social sciences, development studies, or related area.
At least 3 years’ experience in programme monitoring, evaluation and/or development;
Experience of implementing results focused monitoring, evaluation and learning systems, and using results or logical frameworks;
Previous experience of quantitative/ qualitative data management and analysis including digital data collection;
Experience with digital data collection software, such as CommCare, Kobo Toolbox or similar software.
Experience in participatory M&E approaches;
Previous experience working with local partner organizations and in facilitating trainings;
Demonstrated commitment to international development/ justice work.
Excellent leadership skills, including ability to lead and influence, and to motivate staff to align behind a shared vision and objectives.
Technical skills to implement M&E in a gender-sensitive manner, including tool design, sampling, data collection, analysis, participatory rural appraisal and report writing.
Proposal development and writing skills.
Computer Skills: High level of proficiency in Excel, PowerPoint. Good knowledge of IT systems such as cloud platforms, apps, Excel, databases and online data collection systems such as Kobo Toolbox or CommCare
Facilitation, coordination and communication skills, with an ability to communicate to a variety of audiences;
Ability to synthesize large amounts of data into different formats (e.g., reports, short summaries, presentations);
Experience leveraging performance monitoring data for improving ongoing project management;
Excellent spoken and written French and English. Swahili will be an advantage
Commitment to Trócaire’s Vision, Mission and Values and an understanding of a partnership approach to development;
Sympathetic understanding of the Catholic Church’s role in relief and development;
Ability to work with women and men from diverse backgrounds;
Demonstrated and active commitment to gender equality and Women’s Empowerment;
Ability to work to deadlines with accuracy and attention to detail;
Ability to learn on-the-job, and an interest in learning about the context, issues and strategies of Trócaire’s programming in DRC;
Willingness to travel frequently in country;
Able to work irregular hours on an occasional basis;
Self-motivated with proven ability to take initiative;
Strong team player who is able to establish solid working relationships with colleagues in country as well as in Head Office.
Understanding of programme cycle management and Programme Quality theories, including M&E systems and Results Based Management and impact assessment;
General understanding of development issues and contexts, preferably in the areas of Humanitarian, Sustainable Livelihoods, Resource Rights, SGBV and Women’s Empowerment;
The job description above is not prescriptive; it simply outlines the key tasks and areas of responsibilities and priorities. These key tasks are subject to change when necessary. Any changes will be made in consultation with the post holder in the interest of Trócaire’s mission in DRC.
Person Specification – Desirable
Experience living and working overseas.
Experience in Central Africa desirable.
Familiar of working in post conflict affected areas
How to Apply
Application to be submitted :
Application should be submitted to the Trocaire DRC Human Resource Department and must have the following: CV (maximum 3 pages), Motivation letter (maximum 1 page), three references, and diploma and work attestation if existing.
The application should be send to the following mailing address : [email protected]
The closing date for receiving application is the 22nd of July 2021
Female candidature are strongly encouraged.
Only selected candidate will be contacted by phone or mail.